30jl Privacy Policy

1 Introduction

This Privacy Policy applies to all personal data collected and processed by 30jl in connection with your use of the 30jl website at 30jl.vu and the 30jl mobile application. It explains in plain terms what information we gather, the purposes for which it is used, and the rights you hold as a player.

By registering an account on 30jl, you acknowledge that you have read this Privacy Policy and understand how your personal data will be handled. This policy should be read alongside the Terms and Conditions, which govern your overall use of the platform.

30jl serves players in the Philippines. All data handling practices described here apply to players regardless of whether they are accessing the platform from Manila, Quezon City, Cebu, Davao, or anywhere else in the country.

2 Data We Collect

30jl collects personal data through three main channels: information you provide directly when registering and using the platform, information generated automatically through your use of the service, and information obtained as part of identity verification processes.

3 How We Use Your Data

Every piece of personal data collected by 30jl is used for a specific, stated purpose. We do not use data in ways that are incompatible with the reason it was originally collected. The primary uses are as follows:

• Account management — Creating and maintaining your player account, processing logins, and handling password resets using OTP verification.
• Identity and age verification — Confirming that you are 21 years of age or older and that your registration details are accurate, in line with responsible gaming obligations.
• Payment processing — Facilitating PHP deposits and withdrawals through supported Philippine payment methods, including local bank transfers and e-wallets such as GCash and Maya.
• Platform security and fraud prevention — Detecting and investigating suspicious activity, multiple accounts, and potential misuse of the platform.
• Regulatory compliance — Meeting anti-money laundering (AML) and know-your-customer (KYC) obligations applicable to online gaming platforms.
• Customer support — Reviewing account history and communication logs to resolve queries and disputes accurately.
• Service improvement — Analysing aggregated, anonymised usage patterns to improve the platform experience for all players.
• Promotions and offers — Sending relevant platform updates and promotional information to players who have not opted out of such communications.

If 30jl intends to use your data for a new purpose not covered in this policy, you will be notified before that use begins.

4 Legal Basis for Processing

30jl processes personal data on the following legal grounds, depending on the specific purpose:

• Contractual necessity — Processing required to fulfil the agreement between you and 30jl, including operating your account and processing transactions.
• Legal obligation — Processing required to comply with applicable laws and regulations, including AML and KYC requirements.
• Legitimate interests — Processing necessary for fraud prevention, platform security, and service improvement, where those interests are not overridden by your privacy rights.
• Consent — Processing for optional purposes such as promotional communications, where you have given explicit consent and may withdraw it at any time.

5 Sharing and Disclosure

30jl does not sell your personal data. We share data only in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment service providers — To process your PHP deposits and withdrawals, relevant financial data is shared with the payment provider handling the specific transaction.
• Identity verification providers — KYC document data may be processed by a third-party verification service operating under strict data processing agreements with 30jl.
• Game providers — Game suppliers whose titles appear on the platform may receive anonymised session identifiers necessary to operate their games. No additional personal data is shared.
• Technology and infrastructure providers — Hosting, security, and analytics providers that support the operation of the 30jl platform are bound by data processing agreements that limit their use of your data.
• Legal authorities — Where required by applicable law, court order, or regulatory request, 30jl may disclose personal data to relevant authorities. We will notify you of such requests unless prohibited from doing so by law.

All third parties with whom 30jl shares personal data are required to handle it in a manner consistent with this Privacy Policy and applicable data protection law.

6 Data Retention

30jl retains personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. The general retention periods applied are as follows:

• Account and identity data is retained for the duration of your account and for a period following account closure as required by applicable AML and financial record-keeping obligations.
• Transaction records are retained as required by financial regulations applicable to online gaming platforms.
• Customer support correspondence is retained for a reasonable period to allow for dispute resolution and service quality review.
• Technical and usage logs are retained for a shorter period and are used primarily for security monitoring and platform improvement.

When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.

7 Security Measures

30jl takes the security of your personal data seriously. The platform employs a combination of technical and organisational measures designed to protect your information against unauthorised access, loss, or misuse.

• All data in transit is protected by SSL/TLS encryption across all sessions, whether you are accessing the platform via browser or the 30jl mobile app.
• Account access is secured with password protection and OTP verification for sensitive actions such as password changes and withdrawal requests.
• Internal access to personal data is restricted on a need-to-know basis and is subject to access logging and periodic review.
• Payment data is handled through secure, compliant payment processing channels. 30jl does not store full payment card numbers or equivalent sensitive financial identifiers.

8 Cookies and Tracking

30jl uses cookies and similar tracking technologies to make the platform function correctly and to improve your experience. Cookies are small data files stored on your device when you access the platform.

The types of cookies used on the 30jl platform include:

• Essential cookies — Required for the platform to operate. These handle session management, login state, and security tokens. They cannot be disabled without affecting platform functionality.
• Functional cookies — Remember your preferences such as language settings and display options to provide a more consistent experience across sessions.
• Analytics cookies — Collect anonymised data about how players navigate and use the platform, helping us identify areas for improvement. These do not identify you personally.

You can manage cookie settings through your browser. Note that disabling essential cookies may prevent some parts of the platform from working correctly. The 30jl mobile app uses equivalent session and analytics technologies consistent with those described above.

9 Your Rights

As a player on the 30jl platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 30jl support team through the platform and identify yourself clearly.

• Right to access — You may request a copy of the personal data 30jl holds about you.
• Right to correction — If any of your personal data is inaccurate or incomplete, you may ask us to correct it. You can also update basic account details directly through your account settings.
• Right to erasure — In certain circumstances, you may request that your personal data be deleted. Note that some data must be retained for legal and regulatory reasons even after account closure.
• Right to restrict processing — You may ask us to limit how your data is used in certain situations, for example while a dispute is being investigated.
• Right to withdraw consent — Where processing is based on your consent, such as receiving promotional communications, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to data portability — You may request a copy of your data in a structured, commonly used format where processing is carried out by automated means.

30jl will respond to data rights requests within a reasonable timeframe. Where a request cannot be fulfilled in full, we will explain the reason clearly.

10 Minors

The 30jl platform is strictly for players aged 21 and above. 30jl does not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered on the platform, please contact support immediately so the account can be investigated and closed.

Age verification is a required step in the registration and KYC process. Any account found to belong to a person under 21 will be closed and any associated balance will be handled in accordance with the Terms and Conditions and applicable law.

11 Policy Changes

30jl may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When material changes are made, registered players will be notified through the platform or by email to the address on file.

The updated policy will take effect from the date it is published on the 30jl website. Continued use of the platform after that date constitutes acceptance of the updated policy. If you disagree with a change, you should stop using the platform and request account closure before the effective date.

12 Contact Us

If you have any questions about this Privacy Policy, or if you want to exercise any of your data rights, the 30jl support team is available through the platform. You can also reach us by email for data and privacy-specific inquiries.

For general account and gaming support, visit the FAQ page for answers to common questions. For anything related to how your personal information is collected or used, direct your inquiry to the privacy contact details below.